Support

HAVING ISSUES?

Check below for resolutions and links to common problems and questions.

REGISTRATION

Transfer of name is done the morning of the event at the Information Tent. The new participant needs to present a copy of the original participants registration and their own driver’s license. There is a $20 transfer fee to do this and can be paid directly on the night. We then manually transfer the registration into their name and issue them with a wave time and wrist band to participate on the day of the event. Be sure to arrive with plenty of time before your wave to sort this out!

Chances are that you have a typo in your email address! No worries, email through to us with your details and we will fix this for you and email through your registration to you. [email protected]

This is easily done on the morning of the event at the Information Tent. Please arrive on the day with your original QR code and we will manually change the event day. *Please note, there is a $20 admin fee

We are able to transfer your registration to another person to participate on the day you have registered for – there is a $20 transfer fee to do this. *Please note, we do not offer a transfer to another event. As per our terms and conditions, there are NO REFUNDS*

CONTACT US

How do I best contact you?

Please send us an email on [email protected]

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