Check below for resolutions and links to common problems and questions.
How do I transfer my registration to another person?
Transfer of name is done the morning of the event at the Information Tent.
The new participant needs to present a copy of the original participants
registration and their own driver's license.
There is a $20 transfer fee to do this and can be paid directly on the night. We then manually transfer the registration into their name and issue them with a wave
time and wrist band to participate on the day of the event. Be sure to arrive with plenty of time before your wave to sort this out!
I have registered and paid but I haven't received my confirmation email
Chances are that you have a typo in your email address! No worries, email through to us with your details and we will fix this for you and email through your registration to you.
I need to change to take part in the other event day of the weekend
This is easily done on the morning of the event at the Information
Tent. Please arrive on the day with your original QR code and we will
manually change the event day.
*Please note, there is a $20 admin fee
I’ve registered for my event and bought my ticket but got injured/pregnant/am unable to do the event. What do I do?
We are able to transfer your registration to another person to
participate on the day you have registered for - there is a $20 transfer fee
to do this.
*Please note, we do not offer a transfer to another event. As per our terms
and conditions, there are NO REFUNDS*